Remote Assistance

Remote AssistanceRemote Assistance

Through the Remote Assistance GO on NET, you will allow us to take control of your computer remotely (working on your desktop just as if we were in front of your PC).

This can be useful to explain a procedure, to help solve a problem of configuration, run diagnostics of operation and much more.

All this acting quickly and directly on your PC regardless of the distance separating the two machines it is important to have an active internet connection and have installed on your computer, the right software for remote assistance.

The ‘Remote Assistance covers all remote operations and does not apply to the exit.

NB Although many interventions can be carried out remotely, for some it is required the physical presence on site or replacements because they involve physical machines or because interventions extremely sensitive to risk loss data.